This course develops the skills necessary for managing a small business, or a department within a larger business. Developed by professionals with many years of experience, it covers a range of topics that will ensure your career in Management has a strong foundation.

There are 8 lessons in this course:

1. Establishment Procedures
2. Management Procedures
3. Communication in Business
4. Problem Solving
5. Staff Management
6. Productivity
7. Financial Management
8. Marketing Techniques

Each lesson culminates in an assignment which is submitted to the school, marked by the school\'s tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

• Select appropriate procedures for the establishment of a small business.
• Select appropriate procedures for the management of a small business.
• Develop procedures for communicating with suppliers and customers of a small business.
• Develop procedures for addressing problems in a small business.
• Plan the management of staff in a small business.
• Develop strategies for managing production in a small business or department within a larger organisation.
• Perform different financial management tasks used in small business or department within a larger organisation.
• Evaluate marketing techniques used in business.

• Find out what pay & conditions must be supplied for a list jobs.
• Find out about how to register a business name in your state, including procedures and costs.
• Find out the procedure for establishing a company.
• List the legal requirements for the establishment of one of a list of businesses.
• What are the legal rights and obligations of both the customer and the supplier in a legal contract?
• Visit an office in a workplace, and observe the layout of that office, and the way in which the layout affects work performance.
• Draw a sketch plan of an office, showing the arrangement of people, furniture and equipment.
• Contact either (or both) the Standards Association in your country and/or an appropriate government department to find out more about Quality Assurance.
• Compile a resource collection of information on office equipment.
• Interview someone who works in a business involved in selling.
• Investigate three different workplaces, in order to evaluate problems in small businesses.