courses - Business and Management Courses

Level: Short Course

To ensure success in business, you need to begin with a strong foundation of skills and knowledge in various aspects of business operation and planning.This course is a good choice if you're wondering where to start. It covers vital topics such as finance, financial record keeping, financial management, business planning, mistakes to avoid, and more.This course does overlap with Business Studies... more

Level: Short Course

This is a practical requirement for several certificate and diploma qualifications.... more

Level: Short Course

Learning to recognise potentially dangerous situations can mean the avoidance of litigation, work disruption, and significant, unnecessary costs. Make sure that an accident that could have been avoided is not the reason your business fails. This course was developed by highly qualified professionals, who have years of experience in industry. Determine procedures followed in the workplace to... more

Level: Short Course

This course develops the skills necessary for managing a small business, or a department within a larger business. Developed by professionals with many years of experience, it covers a range of topics that will ensure your career in Management has a strong foundation. Select appropriate procedures for the establishment of a small business. Select appropriate procedures for the management of a... more

Level: Short Course

The human mind is complex; and when many people are interacting, sharing ideas, and working together, even more complexity arises. Everybody has wondered at another's behaviour, especially in that awkward realm of the workplace; where it's not quite personal, but not quite impersonal!This fascinating course will develop in you the skills and knowledge to understand better the mystery of human... more

Level: Short Course

Leadership skills are needed in all facets of our society: business, politics, religion, youth services, and leisure industries, to mention only some. This new course is relevant to all of those areas, developing your understanding of, and capacity to apply leadership skillsLeadership skills are needed in all facets of our society: business, politics, religion, youth services, and leisure... more

Level: Short Course

This course outlines management theories and procedures, problem solving and decision making tactics, staff management, and more. Developed by professionals with a substantial amount of industry experience, it is the perfect foundation for a successful career.  Make sure your management style is grounded in the 'tried and true'.Are you a Primary Producer or Indigenous Land Owner?  This... more

Level: Short Course

Marketing is a cornerstone of every modern business. A lack of marketing knowledge is frequently the reason why a good business concept does not succeed. This course deals with all aspects of marketing from presentation and packaging, to advertising and selling. It will help you to develop an acute awareness of what is needed to achieve and maintain a good market share.Marketing is a... more

Level: Short Course

WHY DOES SOMETHING SELL? When you understand why people make a decision to buy, or not to buy, you have a foundation for improving the marketing of anything. This is a different but very important and valuable course for anyone involved in sales, marketing or business of any kind.When you understand why people make a decision to buy, or not to buy, you have a foundation for improving the... more

Level: Short Course

Understand what Motivates People in any area of life.     Motivated people work better, live more satisfied lives and are generally healthier and happier.  Motivated employees drive the success of a business. Learn how to get the best of employees by understanding more about this fascinating subject. Motivation is very simply, a process or mechanism that causes us to act or think in a... more

Level: Short Course

Discover the art of selling and release the salesperson within. This course takes the mystery out of getting a sale, and closing it! Whether you are working in a shop or as a traveling salesperson, this course will give you the techniques you need to turn your efforts into a successful career. This informative twelve lesson course develops skills in selling. Learn about sales presentation,... more

Level: Short Course

Learn how to start a business under the guidance of a professional business expert, and plan and initiate development of a business venture. A large percentage of small businesses fail within the first two years. Make sure your business isn't one of them! This course will be one of the reasons it won't be. There are two parts to the course. In the first part, you learn about how to run a... more

Level: Short Course

Train to be an Effective Supervisor This is a very sound foundation course in the theory and practice of supervision, relevant to those working as supervisors, and those wanting to move into a supervisory role. Learn to recruit and train new staff, plan work, motivate staff, solve problems systematically, implement disciplinary procedures, maintain a safe workplace, use worker participation... more

Level: Short Course

Learn how to write and use effective advertising copy, and to plan and manage an appropriate promotional campaign for any product or service, in any industry. This course will firstly help you to understand the marketing world, then develop your marketing decision making skills, as well as your general marketing skills. Learn to take a Product or Service and Promote it EffectivelyUpon enrolment,... more

Level: Short Course

Planning is an integral part of the success of a business. In every business, there are certain things that should be planned for, using systematic, proven methods. This course will help you to develop a better capacity to plan, and in turn, develop a better capacity to successfully manage a business.Planning is an integral part of the success of a business. In every business, there are... more

Level: Short Course

This course analyses entrepreneurship as a crucial part of business development, and will enhance your ability to apply entrepreneurial principles to business. Develop the entrepreneur in you! increase innovation in your business, and increase the chance of business success.This course analyses entrepreneurship as a crucial part of business development, and will enhance your ability to apply... more

Level: Short Course

Learn to train staff for a workplace to perform their jobs better; more efficiently and safely. This develops a solid understanding of how to teach or train people, with particular relevance to a workplace. Analyse the communication effectiveness within a training environment. Explain characteristics which influence the effectiveness of education, including aspects of both learning and teaching.... more

Level: Short Course

This course is designed as a program to help you firstly understand the marketing world; then assist you in making a decisions and developing skills in marketing. Emphasis is placed on profitability and efficiency!This course is designed as a program to help you firstly understand the marketing world; then assist you in making a decisions and developing skills in marketing. Emphasis is placed on... more

Level: Short Course

This course will develop your ability to carry out the various tasks associated with managing personnel, such as recruitment, training and controlling. Emphasis is placed on knowledge and methods that will improve workplace morale and productivity. Are you a Primary Producer or Indigenous Land Owner?  This course has been assessed and approved by the Department of Agriculture, Fisheries &... more

Level: Short Course

Sell Your Expertise to the World This course is a valuable guide to setting up and operating a consulting business in any profession. Experts are always in demand by business, government bodies, public organisations and private individuals. Everyone needs help from time to time from someone who has greater expertise than themself. If you have training, and/or significant experience in just about... more

Level: Short Course

Sales managers don't just sell things: they manage sales. They not only develop and implement sales strategies, they manage sales people, develop and oversee the implementation of procedures and processes, keep sales records, analyze sales results, report on sales to senior management, and more.If you're interested in becoming a sales manager, this course is a valuable addition to your skill... more

Level: Short Course

Gain a competitive edge in project management with this flexible, informative course.Developing project management skills is valuable; these skills can be applied to all industries, and in all sorts of situations. This course is just as relevant to a construction project as it is to managing a new product launch. It is best suited to someone who has some prior experience or training in... more

Level: Certificate

Work in legal practice or support, para legal or other law related jobs.The legal and crime prevention industries are huge; and only a small proportion of people who work in these professions are lawyers. Everyone working in these industries still needs to understand legal language; have good communication and organisational skills and be able to interact with and support the overall purpose of... more

Level: Certificate

Develop a capacity to manage a small business, start a small business and manage projects.This course provides the building blocks of management knowledge. Covering areas such as Bookkeeping, Motivation, Supervision, Business Planning, Project Management and Industrial Psychology, it will equip you with the knowledge and skills that will help to grow your business. This course is internationally... more

Level: Certificate

A successful career in marketing depends very much on the most appropriate training. An outgoing personality, organized and communicative is an asset, but education is a key factor for success. This course provides a solid foundation for working in marketing, either in your own business, or in someone else's. The right combination of knowledge, skill, and personality will always be in high... more

Level: Certificate

At the heart of every successful business is sound personnel management. Learn how to improve morale and productivity in workplace, and strengthen your capacity to manage effectively. A foundation qualification for supervisors, personnel managers or even business owners who wish to strengthen their capacity to manage people.  This course is internationally accredited through I.A.R.C At the... more

Level: Certificate

This qualification develops business skills and a broad knowledge base in a wide variety of business employment situations.  This qualification will also develop skills necessary to perform varied work responsibilities that will enable the individual to work under minimal supervision. ... more

Level: Certificate

This qualification develops skills that will enable individuals to apply a broad range of administrative duties in varied work contexts, using some discretion and judgment.  Participants may be employed or seeking employment in a business environment.... more

Level: Certificate

The Certificate III in Customer Contact is designed to develop the skills necessary for employment in in-house or freestanding call centre, aspects of the centre working environment, the function and use of telecommunications technology, and telephone and customer service skills.  This course is ideal for people working or wanting to gain employment in a call centre as a Customer Service... more

Level: Certificate

This qualification relates to individuals who use well-developed skills and a broad knowledge base in a wide variety of roles.  They will apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources.  This qualification is relevant to those who provide leadership and guidance to others... more

Level: Certificate

This qualification develops administrative skills and a broad knowledge base in a wide variety of administrative roles.  Through this qualification participants will develop skills necessary to apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources.  ... more

Level: Certificate

This qualification reflects the role of individuals who use well-developed business sales skills and a broad knowledge base in a wide variety of business sales contexts.  They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources.  They may provide leadership and guidance to others and have limited responsibility for the... more

Level: Certificate

This qualification develops the role of individuals who take the first line of management in a wide range of workplaces developing your leadership and supervisory skills.  At this level, frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes.... more

Level: Certificate

Certificate IV in Human Resources will equip you with comprehensive skills and knowledge for employment in the human resources field.  This qualification is designed to meet the needs of people starting a human resources career and is also perfect for people wishing to remain in administration with enhanced human resource specialties. The Certificate IV in Human Resources will equip you with... more

Level: Certificate

This qualification develops marketing skills and a broad knowledge base in a wide variety of marketing roles.  Participants can select units to complete a generic marketing qualification or specialise.... more

Level: Certificate

This qualification develops business skills and a broad knowledge base in a wide variety of business employment situations. Participants can select units depending on their career aspirations and needs. ... more

Level: Advanced Certificate

Take a step toward being a Marketing or Sales Manager! This is a flexible, relevant course for those wanting to move into supervisory or managerial positions. It offers core study options (including Office Practice, Management, Business Operations and Marketing Foundations), as well as specialist subjects, which focus on those areas highly applicable to marketing. These are: Sales... more

Level: Advanced Certificate

Training for Entrepreneurs, Small Businessmen or anyone seeking to improve their career prospects in the world of Commerce. It offers core study options (including Office Practice, Management, Business Operations and Marketing Foundations), as well as specialist subjects, which focus on those areas highly applicable to small business. These are: Bookkeeping I (the successful completion of which... more

Level: Advanced Certificate

This is a flexible, relevant course for those wanting to train to move into supervisory or managerial positions. It offers core study options (including Office Practice, Management, Business Operations and Marketing Foundations), as well as specialist subjects, which focus on those areas highly applicable to supervision and management. These are: Supervision, Motivation, and Personnel... more

Level: Associate Diploma

Effective Human Resource Management is an essential part of the development and execution of company strategy. A great Human Resource Manager is multi-skilled, and has a broad knowledge base. This course is a comprehensive foundation on which to build a strong career in HR. It covers a diverse range of subjects; which is indicative of the scope of this profession. The course has been developed... more

Level: Associate Diploma

Marketing Managers are responsible for all aspects of marketing, not just sales (Sales managers deal only with sales). In smaller businesses, the marketing manager may often also be the sales manager, but in large well structured organisations, the Marketing Manager could find themselves in charge of tasks as diverse as stock control and transport, packaging, general promotions, and after sales... more

Level: Diploma

This qualification requires that the candidate have substantial experience in a range of settings to further develop their skills across a wide range of business functions. Developing skills across a broad range of areas, including administration, advertising, human resources, management and marketing. ... more

Level: Diploma

This qualification develops the individuals who are engaged to manage the work of others or to add value to or review management practices.  This qualification can be customised to suit your needs and career. ... more